Hybrid or remote full-time, fixed-term role for 76 hours per fortnight from February 2026 until June 2026. Your new role can be worked from any location in Australia.

Your New Role

• Champion Organisational Vision: Advocate for Play Matters Australia's purpose, strategy, and values across all service delivery initiatives.
• Lead with Purpose: Model leadership aligned with PMA’s values and leadership strategy to inspire and guide teams.
• Guide Risk Management: Provide expert advice to Service Delivery Managers on identifying and mitigating organisational and service delivery risks.
• Drive Continuous Improvement: Identify and support opportunities for innovation and enhancement across service delivery portfolios.
• Support Strategic Development: Contribute to the development of tenders, grant submissions, and program resources that reflect best practice.
• Facilitate Communities of Practice: Lead collaborative learning and knowledge-sharing initiatives across service delivery teams.
• Ensure Program Quality: Monitor program implementation to ensure alignment with outcomes, manuals, and quality frameworks.
• Advance Research and Evaluation: Guide evidence-based practices, including robust data collection and evaluation methodologies.
• Maintain Compliance and Reporting: Complete administrative tasks and ensure adherence to relevant legislation, policies, and procedures.
• Promote Workplace Safety: Foster a safe and healthy work environment in line with WH&S legislation and organisational culture.

Essential Criteria

• Tertiary qualification at degree level in community development, human services, education, social sciences, psychology or a related discipline, and/or extensive experience in a similar role.
• Demonstrated experience in program development, including the creation of practice guides and evaluation frameworks.
• Proven ability to map programs and services to ensure alignment with strategic and operational goals.
• Experience using project planning tools and computer software relevant to program management.
• Eligibility to hold a valid Working with Children Check for the state you will be working in (mandatory).
• Current C-class driver’s licence.

If you would like to request any adjustments so you can participate in this recruitment process, please let us know so that we can accommodate you.

For any questions, please reach out to Emma McIntosh, Manager Quality and Practice emcintosh@playmatters.org.au using the subject line: Program Manager Quality and Practice.