Knowledge Base

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Knowledge Base

Running a play experience

Running a play experience

Attendance system

Why do I need to check people into my play experience?

How do I use the check-in feature for my play experience?

How do I get access to my play experience check-in QR Code?

What do families have to do to check-in to a play experience?

What is the difference between the membership and attendee information forms?

When can families 'check-in' to my play experience?

What is the RSVP function used for?

What is the difference between the check-in and RSVP functions?

What is the attendance system?

How do you manually enter attendance data?

What if I can't access the online attendance system?

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Celebrations

Can I hold a celebration at my play experience?

What should be considered when holding different celebrations?

Child safety

What is Play Matters position on child safety?

What should I do if someone at my play experience discloses child abuse?

What should I do if I have concerns about child abuse?

Are external visitors to play experiences required to sign in or complete any working with children checks?

Communicating with families

Do you have an email template for contacting families?

I am disbanding my play experience - what do I need to do?

Do you have an SMS template for contacting families?

Conflict and Challenging behaviour

What advice can I give to parents about challenging child behaviour?

How do I deal with challenging child behaviour at my play experience?

Can Play Matters assist with resolving conflict?

Disbanding your playgroup

How do I find someone to help run my play experience?

Engaging different groups

How do I engage babies in my play experience?

What do I need to consider to run an intergenerational play experience?

How do I create an inclusive play experience?

Play experience resources

How do I include an Acknowledgement of Country at my playgroup?

Are there any healthy eating guidelines for play experiences?

How do I support healthy eating at my play experience?

How do I keep my play space safe?

What should I consider when setting up a play space?

What is a good venue to run a play experience?

What should I know if I have to share a venue space?

What else should I consider when choosing a venue?

Is sales/promotion allowed at play experiences?

How do I make my play experience more sustainable?

How do I involve children in sustainable practices?

How can I source resources for my play experience?

I'd like to buy resources for my play experience, what should I consider?

What should I consider as the year ends?

How do I deal with conflict at my play experience?

What is the play experience dashboard?

What is reaffiliation?

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Play Matters membership

Do attendees at my play experience need to be Play Matters members?

Where can I find the Play Matters Membership forms?

What are the different Play Membership types?

What are the benefits of Play Matters membership?

Respecting and valuing diversity

What does diversity look like?

How can I make my play experience welcoming to everyone?

What type of families might attend my play experience?

How do I support inclusive play at my play experience?

Safety

Does Play Matters have an immunisation policy?

Can people who are sick attend play experiences?

Does Play Matters have a COVID-19 policy?

How do I adapt activities to be hygienic and COVID-safe?

How do I encourage hygiene at my play experience?

How do I keep the toys and spaces at my play experience clean?

How do I create a sun safe play experience?

What hazards should I be aware of when providing a play experience?

What are the WH&S requirements for running a play experience?

What should I do if someone is injured at my play experience?

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